Reference

Privacy Policy for Your Account

Your account privacy at habenero88 covers sign-up details, device cookies, wallet records for DANA, OVO, GoPay and QRIS, plus activity around Lightning Roulette, Medusa and Dota 2.

Account dataDANA and OVOGoPay and QRISCookie controls
habenero88 Privacy Policy for Your Account
CONTACT PATHS

Contact Us About Privacy

Privacy questions should reach a real operator channel, not a public comment thread.

Live chat Use live chat from the lobby footer between 10:00 and 02:00 WIB. Tell us it is a privacy request, then share your account ID and the affected page, not your password.
WhatsApp support Message our WhatsApp line from the number linked to your account. We may confirm the last DANA, OVO, GoPay or QRIS reference before discussing account data.
Email request Send privacy requests by email when you need a written record. Include your account name, reachable phone number, and what you want checked, changed or removed from active account use.
DATA CARE

Data Handling Across Wallet and Games

We treat privacy as an account operation you can check. The Account > Security > Devices path shows recent device access, while wallet pages show payment references you can compare with your…

Account details

We collect your phone number, account name, password record, wallet reference and contact channel during account setup. These details let us match you to support tickets and payment checks without exposing full wallet app data.

Payment records

DANA, OVO, GoPay and QRIS activity is stored as transaction references, timestamps, amounts and status messages. We use those records to trace deposits, withdrawal checks and account questions tied to your balance.

Game activity

When you open Lightning Roulette, Medusa, Crash Games or Dota 2 markets, we record session timing, game ID and balance movement. That helps resolve disputes without reading private messages on your device.

Cookie use

Cookies keep you signed in, remember language choice and flag unusual device changes. You can clear them in your browser, but you may need to sign in again and pass account checks.

Retention checks

We keep account, payment and security records for as long as needed for wallet tracing, dispute handling, tax or legal duties, and account safety. Old support chats may be archived with limited team access.

Change requests

Ask us to correct a name, phone number or contact email through live chat, WhatsApp or email. We may ask for the last QRIS or GoPay reference before making the change.

Privacy Policy Questions You Ask

This section answers common privacy questions before you open an account or contact us. The answers focus on the data we handle, why it is needed, how cookies behave, and what you can ask us to change. If your question involves account access, payment history or eligibility, we will check the account record and the local law position before replying.

We collect account name, phone number, password record, device session details and wallet references you provide. We use them to create access, protect login activity and connect support requests to the right account.

Wallet and bank details help us match deposits, withdrawals and balance questions to your account. For DANA, OVO, GoPay and QRIS, we store transaction references and status logs, not your full app contents.

Cookies remember your session, language choice and basic device signals. If you clear browser cookies, you can still sign in, but we may ask for a fresh login check from Account > Security > Devices.

Yes, contact us through live chat, WhatsApp or email with your account ID and the data you want changed. Some payment and security records may be kept when legal or dispute duties require it.

Access is limited to staff handling support, wallet checks, account security and legal duties. We do not give every team member full account view, and payment references are used only for relevant cases.

We keep records while your account is active and for a needed period after that for wallet tracing, disputes, security checks and legal duties. Archived records have narrower access than active support tickets.

The policy explains privacy handling; it does not override local law. Account access and eligibility depend on local law and are available only where local law permits, including checks tied to your region.